At Lucky Block Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website and use our services.
Last updated: May 2026
1. Information We Collect
When you register and play at Lucky Block Casino, we may collect:
- Personal Information: Name, email address, date of birth, country of residence, and contact details
- Account Information: Username, password, and communication preferences
- Financial Information: Crypto wallet addresses and transaction details (we do not store full card details)
- Technical Data: IP address, device type, browser information, and usage data
- Gaming Data: Games played, bets placed, and winnings
2. How We Use Your Information
We use your data to:
- Create and manage your account
- Process deposits and withdrawals
- Provide customer support
- Offer and manage bonuses, including the Lucky Block casino bonus
- Improve our games and website experience
- Send important account notifications and promotional offers (you can opt-out anytime)
- Comply with legal and regulatory requirements
3. Cookies and Tracking Technologies
Lucky Block Casino uses cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze website traffic and improve user experience
- Deliver personalized content
You can manage your cookie preferences through your browser settings at any time.
4. Sharing Your Information
We do not sell your personal data. We may share information only with:
- Trusted service providers (payment processors, game providers, hosting services)
- Regulatory authorities when legally required
- Legal advisors in case of disputes
All third parties are contractually obligated to keep your data secure and confidential.
5. Data Security
We use industry-standard security measures including SSL encryption, firewalls, and secure servers to protect your information. Crypto transactions are additionally protected by blockchain technology.
6. Your Rights (GDPR Compliant)
As a player from Germany or the EU, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Object to data processing
- Data portability
To exercise any of these rights, please contact our support team.
7. Data Retention
We keep your personal information only as long as necessary for providing services, complying with legal obligations, or resolving disputes.
8. International Data Transfers
Some of our service providers may be located outside the EU. We ensure appropriate safeguards are in place to protect your data.
9. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. We will notify you of any significant changes via email or website announcement.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact our support team through live chat or by email.
Lucky Block Casino – Committed to protecting your privacy while delivering an excellent gaming experience.